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24/7 Emergency AC Repair Line:(205) 555-0100

Privacy Policy

This website is operated by ADE Marketing (Adam Yong). Last updated: September 8, 2026. Contact: help@alabamahvacexperts.com.

1. Who we are

Alabama HVAC Experts is a referral service that connects Alabama homeowners with independent, licensed HVAC contractors. We are not the contractor and we do not perform HVAC work. This policy explains what we do with the information you give us.

2. Information we collect

  • Your name, phone number, and email address
  • Your city or service location in Alabama
  • A description of the problem or service you need
  • Call details, including the phone number you call from and the time of the call
  • Basic website usage data such as pages visited and referring source

3. Call recording and monitoring

Calls to (205) 555-0100 may be recorded or monitored for quality, training, and record-keeping. If you do not want your call recorded, tell the person answering and you can continue by email or the contact form instead. Recordings are retained only as long as needed for those purposes.

4. Sharing your details with a contractor

The core purpose of this service is to pass your request to a contractor who can fulfil it. When you call or submit a form, we share your name, contact details, location, and problem description with the independent licensed HVAC contractor selected to serve your area, so they can contact you and provide an estimate.

That contractor is a separate business and handles your information under their own privacy practices once it is passed to them. We do not sell your personal information to anyone.

5. How we use your information

  • To connect you with a licensed local HVAC contractor
  • To respond to your questions and follow up on your request
  • To keep records of service requests and referrals
  • To measure and improve how the website and phone line perform
  • To comply with legal obligations

6. Other sharing

We may also share information with:

  • Service providers who help operate the phone line, website, and lead handling
  • Professional advisors such as lawyers and accountants
  • Authorities where required by law

7. Cookies and analytics

We use cookies and similar technologies to understand how the site is used and to improve it. You can set your browser to refuse cookies or to warn you when a cookie is being set. Some parts of the site may not work as intended if you do.

8. Data security and retention

We use reasonable technical and organizational measures to protect the information you give us against unauthorized access, alteration, disclosure, or destruction. We keep service-request information for as long as needed to provide the service and meet our record-keeping obligations.

9. Your rights

  • Ask what personal information we hold about you
  • Ask us to correct information that is wrong
  • Ask us to delete your information, where we are not required to keep it
  • Ask us not to record a call
  • Opt out of any non-essential communications

To make a request, email help@alabamahvacexperts.com.

10. Children

This site is intended for homeowners and adults arranging HVAC service. We do not knowingly collect information from children.

11. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page shows when it last changed.

12. Contact us

Call (205) 555-0100